The Learning
Process, Approaches To Learning
Learning
Process
Learning can be defined as a relatively permanent
change in behavior or potential behavior as a result of direct or indirect
experience. There are two primary elements in this definition that must both be
present in order to identify learning process. First, the change must be
relatively permanent. Means after “learning” one’s behavior must be different
from his prior behavior. And second aspect of definition is that this change must
occur due to some kind of experience or practice. This learning is not caused
by biological maturation. For example, a child does not learn to walk; it is a
natural biological phenomenon because the child gains strength, as he grows
older.
Approaches to Learning
There are basically four general approaches to
learning namely classical conditioning, operant conditioning, cognitive
learning and social learning.
Classical
learning
The most well known experiments on classical
conditioning were undoubtedly conducted by I.P. Pavlov with dogs, and he
established a stimulus – Response (S-R) connection. Classical conditioning
introduces a simple cause – and – effect relationship between one stimulus and
response. It also makes the response reflexive or involuntary after the
stimulus- response relationship has been established. For example, if some one
is always reprimanded explain by his boss when asked, “To step in the boss’s
office”, he may become nervous whenever asked to come to the office of his
boss, because of this association.
Operant
conditioning
Operant conditioning introduces a voluntary change
in behavior and learning occurs as a “consequence” of such change. It is also
called as reinforcement theory and it suggests that behavior is a function of
its consequences. This relationship is built around two principles. First, that
behavior which results in positive rewards tends to be repeated and behavior
with negative consequences tends not to be repeated. Second, based upon such
consequences, the behavior can be predicted and controlled.
Cognitive
learning
Cognitive leaning is different from above two models
in that leaning is considered as the outcome of deliberate thinking about the
problem. Cognition, in fact, is the act of knowing an item of information and
this knowledge affects the behavior of the person so that information provides
cognitive cues towards the expected goal. The learning took place when the
relationship between the cues and expectancy was strengthened because the cues
led to expect goals.
Social learning
While operant conditioning and reinforcement is
probably the most important principle for explaining learning and predicting
and controlling behavior, there are some other principles that need to be
explained here.
The Learning
Curve
The principle of learning involves the time factor
and the repeated efforts in order to gradually increase the strength of the response.
This is especially true when the behavior to be learned is comparatively
complex such as skills that are learned and improved by practice. The approach
suggests that with the passage of practice time the performance/degree of skill
increases as also shown in following figure.
Principle of Reinforcement
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Reinforcement is the process by which
certain types of behaviors are strengthened. Thus a “reinforcer.” is any
stimuli that cause certain behavior to be repeated or inhibited.
The organizations are interested that the employees
behave in a manner that is desirable by the organization. In contrast to it,
they are interested to eliminate undesirable behavior among workers. By
introducing some reinforces, the organizations can maintain or increase the
probability of such behaviors as quality oriented performance, accurate
decision making, high level of attendance and punctuality and so on there are
four basic reinforcement strategies following as:
Positive
reinforcement
A positive reinforcement is a reward for a desired
behavior. The reward should be powerful and durable so that it contributes to
increase in desired behavior. Money is probably the most powerful reinforcement
for positive behavior some of positive reinforcers are participative decision
making recognition for a job done well, challenging task and freedom to decide
how the job is to be done and so on.
Negative
reinforcement
It is also known as “escape condition or “avoidance
learning”. This is also method to strengthen the desired behavior. Unlike the
positive reinforce here employee works hard to avoid repercussion, reprimand
and other aspects of the organizational environment. For example- the manager
may like his sub ordinates to dress in a business suit when they come to work
and may criticize individuals who dress casually. To avoid criticism, the
employee may dress well to keep the manager happy.
Extinction
This type of reinforcement is applied to reduce
undesirable behavior, especially when such behaviors were previously rewarded.
This method is a suitable form of punishment
in the form of withholding the positive enforcement or simply ignoring the
undesirable behavior. For example, if an employee is consistently late to work
and thus consistently fails to get praise from his superior and is not
recommend for a pay raise, then we would expect his non-reinforcement for a pay
raise, then we would expect his non-reinforcement to lead to “extinction” of
the habit or behavior of coming late to work.
Punishment
It is most controversial method of behavior
modification and involves delivering an unpleasant consequence contingent upon
the occurrence of undesirable behavior. The punishment process is similar to
the extinction process in that both have the effect of decreasing and
eliminating the undesirable behavior, but technically there is a difference. In
the extinction process, we withhold rewards for behavior that has previously
been rewarded because the behavior was not undesirable previously. The
punishment process on the other hand consists of “application” of an
undesirable consequence or “withdrawal” of a desirable consequence for an
undesirable behavior, which has never been associated with the reward before.
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