These days manager's are surrounded by so many problems in the business environment so to solve these problems a manager must have some qualities in the workplace. A manager title in the workplace can cover a realm of duties, most of them supervisory in nature. In larger corporations, you may find tiers of management levels, each with specific duties. But in a small business, the manager is often a jack-of-all-trades. Though he may oversee aspects of the business, his responsibilities may be hands-on as well.
Staffing
Managers are responsible for staffing the business. In a small business, this includes creating job descriptions, running advertisements for open positions, reviewing resumes and applications, interviewing prospective employees, hiring and firing. The manager oversees his staff, ensuring they are trained properly, follow company guidelines and policies, perform the job satisfactorily and receive feedback on a regular basis. Depending on the size of the company, the manager may also be responsible for the payroll function including tallying work hours, calculating pay, processing checks and tracking vacation days and other time off.
Training
Managers need to ensure that direct reports are properly trained in job duties. Each of a manager's employees should be scheduled for an initial orientation and for any subsequent training required to perform his job. He must evaluate the employee's progress on a regular basis and determine whether additional training is needed. It is also the responsibility of the manager to note employees who are candidates for promotions or advanced positions within the company. He should work with each employee to create career goals and plans to attain them. Managers must also make the decision to terminate an employee unable to satisfactorily perform his job or who blatantly breaks company rules.
Business Growth
A manager's prime responsibility is to the success of the company. His actions should all be poised toward business growth. Companies hire managers to run daily operations, coach employees, maintain quality control and ensure that its products and services are fulfilling customer needs. Managers must constantly review the company's financial, budgetary and production goals. If the company is falling short of its goals, it is up to the manager to make the necessary adjustments to get back on track. A manager's duty is to lead the organization to success.
Leading: A manager needs to do more than just plan, organize, and staff her team to achieve a goal. She must also lead. Leading involves motivating, communicating, guiding, and encouraging. It requires the manager to coach, assist, and problem solve with employees.
Controlling: After the other elements are in place, a manager's job is not finished. He needs to continuously check results against goals and take any corrective actions necessary to make sure that his area's plans remain on track.
A manager wears many hats. Not only is a manager a team leader, but he or she is also a planner, organizer, cheerleader, coach, problem solver, and decision maker — all rolled into one. And these are just a few of a manager's roles.
In addition, managers' schedules are usually jam‐packed. Whether they're busy with employee meetings, unexpected problems, or strategy sessions, managers often find little spare time on their calendars. (And that doesn't even include responding to e‐mail!)
In his classic book, The Nature of Managerial Work, Henry Mintzberg describes a set of ten roles that a manager fills. These roles fall into three categories:
- Interpersonal: This role involves human interaction.
- Informational: This role involves the sharing and analyzing of information.
- Decisional: This role involves decision making.
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